As a business grows, practical expenses like equipping each employee’s space with a phone and voicemail system can grow to be a large expense and headache. Hosted PBX is one way that leading enterprises deal with these issues. Hosted PBX can offer many advantages for the enterprise, including ease and affordability of setup, worldwide access to voicemails and access to upgraded features and capabilities.
What is Hosted PBX and How Does it Save Money?
A hosted private branch exchange, or PBX, is a cloud-based alternative to traditional phone and voicemail systems. Hosted PBX lets your team use all the popular features and functions of any multi-line phone and voicemail system, but requires a much smaller financial commitment and less time to implement.
Ongoing costs can also decrease due to the maintenance required with any hosted voicemail. Instead of having in house IT employees attempt to troubleshoot these issues, hosted PBX means having a dedicated team of experts to address these problems.
Easy to Use and Access
Made to be intuitive and easy to use, your team can begin using a hosted PBX instantly from any location. The virtual accessibility of a PBX means that employees can access messages from home or any remote location. This helps keep downtime to a minimum and provides a backup plan in case of inclement weather or a natural disaster that prevents team members from coming into the office.
Advanced Features Add Value
Many hosted PBX services include added business critical features, like the ability to make conference calls, transfer calls, play hold music for callers who are waiting or switch the incoming phone calls to an after-hours message at the end of the day.
If you’re looking to trade your in-office phone system for a hosted (or cloud) PBX that is managed by experts, UCaaS provides an affordable and easy to use solution.