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Andrea Duke

6 Stats about the New Era of Sales

team building activities

It’s a new era for sales. The modern sales process is now driven by revolutionary levels of connectivity to customers and prospects. Through social media, wireless data, SMS messaging, and unified communications, the traditional sales force is ever evolving to become smarter, faster and more connected than ever before. Check out these statistics about the new era sales, and learn …

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The Generation of Entrepreneurs

Millennials are often labeled with negative stereotypes. They’re seen as cocky, narcissistic, entitled or unfocused. As a millennial myself, I can say that I definitely understand where they come from. After I graduated college, right smack in the middle of the Great Recession, I honestly felt hopeless. Four years, a degree and thousands of dollars later, there I was without …

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Upcoming Webinar: Best Practices and User Adoption Strategies for UC

You’ve deployed your new UC&C solution, but how can you make sure that your employees are ready to use it and fully understand its benefits? Training is a great start, but with any deployment of a new solution, the key to ensuring successful user adoption is understanding and implementing best practices to maximize its function. In a recent study, 42% …

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What Does Collaboration Mean to Enterprise IT?

There’s no doubt that collaboration tools are critical for any business. But how are IT leaders actually using collaboration tools in their organizations? Join our webcast on May 6 at 2 pm ET/11 am PT and hear real-world applications from a panel of IT executives. Click here to register. The esteemed panel includes: Randall N. Spratt, Executive Vice President, Chief …

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What Yoda Can Teach Us About Collaboration

You may recognize him as the wise little green creature from the Star Wars series, but did you know Yoda can teach us more than how to use the Force? It’s a little known fact that Yoda is not only a master of the Force, but he’s also a collaboration guru of sorts. Ready to become a Collaboration Jedi? Then …

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Presentation vs. Conversation: How to Decide What Type of Meeting You Need

In case you haven’t noticed, we kind of like talking about meetings. Okay, we admit it: we really like talking about meetings. Meetings are a powerful way to be productive. They can be conversations about an objective or they can be presentations where a host seeks to inform or persuade the audience. But when it comes to planning your meetings, …

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How Agenday Saved Me from a Bad Hair Day

Bad_hair_day

I’d like to think I’m a fairly organized person. At work, my desk is covered with Post-it® notes with lists of tasks at hand to keep myself in check. At home, life is pretty similar with grocery lists on the refrigerator, calendars of my work outs for the week, you get the point. I like to know what is ahead, …

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Reviving Family Time through Telecommuting

Family Time

With online meetings making telecommuting and remote work easier than ever, why do so many of us still seem to struggle with work/life balance? In less than a month, two Silicon Valley executives have taken a step down from their prestigious positions. On March 10, 2015, Google’s CFO, Patrick Pichette, announced his retirement. Shortly thereafter, Uber’s CFO, Brent Callinicos also …

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Embracing A Little Madness in the Workplace

NCAA Basketball Tournament

The 2015 NCAA men’s basketball tournament is a viral, annual American tradition woven into society and the workplace. Today, as the tournament begins, many sports fans will tune into the first round of games ranging from early afternoon until later this evening. And today, managers and IT teams around the country are wondering if and how they should put a …

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Building a Better Sales Organization at the Sales 2.0 Conference

Sales 2.0 Jeff Perkins 2

Fresh off of the Sales 2.0 Conference in Philadelphia on Monday, our sales team is buzzing with ideas, strategies and tactics from the information presented at the sessions that covered new best practices to ensure sales teams perform at peak levels. If you were unable to attend, check out some of our favorite tweets that recapped the event: Liz Heiman ‏@LizRHeiman: “It’s …

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Your Team is Connected, but are They Connecting?

team connecting

There’s no doubt that most teams in the corporate world are connected 24/7 thanks to modern technology. From smart calendar apps to help keep track of appointments and projects to joining online meetings, all of our workplace tasks can be handled right in the palm of our hand. Because of these great business collaboration tools, you’ve conquered the first hurdle …

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3 Tips for the Web Conferencing Novice

Thanks to advances in technology, it is now easier than ever for executives and employees to meet online, saving companies both time and money. Web conferencing is a tool accessible through phones, computers and tablets that incorporates video, audio and chat capabilities to make the process of web conferencing easier and more collaborative. While web conferencing apps allow teams to …

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5 Things to Avoid When Making a Conference Call

Many people struggle when meeting in conference calls. These individuals suffer from lack of experience and simply have no idea how to conduct a productive and collaborative meeting. Don’t be the one who doesn’t have a clue of how to perform a beneficial conference call. Here are 5 things that should always be avoided when carrying out a conference call: …

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Evolve or Die Part 6: Develop New Comp Plans for Sales

In a traditional sales organization, if you sell more, you earn more. And that’s the way it should be. However, comp plans can sometimes make good people do some crazy things. In a previous job, I once saw a sales rep harass a customer to the point where they almost got into a fistfight. Why? Because the sales rep needed …

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Evolve or Die Part 5: Swap Older Tools for Online Meeting Tools

Companies are spending big money to find quality prospects. The costs of advertising, content marketing, trade shows, list buying and email programs can add up quickly. It’s also up to the sales reps to schedule a meeting with prospects and create a strong enough connection so they can close the deal. In the perfect world, you’d always be face-to-face when …

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Evolve or Die Part 4: New Type of Sales Rep

When you think of the prototype sales person, you think of someone who is friendly, outgoing and has a big personality. The type of person who can effortlessly work a room and return to the office with pockets stuffed with hot leads. If you’re looking to hire a sales rep, you probably wouldn’t hire someone who seems quiet and introverted. …

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Evolve or Die Part 3: From “Always Be Closing” to “Always Be Consulting”

evolve or die

A few weeks ago, I spoke at the American Association of Inside Sales Professionals (AA-ISP) Leadership Summit in Chicago. I discussed how the sales landscape is changing and various ways sales organizations should think about evolving to remain successful. Previously, I mentioned how sales reps must become even more knowledgeable about their prospects and improve collaboration across departments. In addition to …

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Evolve or Die Part 2: Teamwork and Collaboration Across Departments

In a previous post, I explained how today’s prospects are more educated and savvy than ever before. Which means sales professionals have to be better prepared to have more meaningful conversations that will help lead to a sale. Today, I’d like to share how teamwork and collaboration can also help sales reps survive and thrive in the changing landscape. Evolve …

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Evolve or Die: How to Survive and Thrive in the Changing Sales Landscape

social selling

Recently, I had the opportunity to speak at the American Association of Inside Sales Professionals (AA-ISP) Leadership Summit in Chicago. The title of my presentation was “Evolve or Die: How to Survive and Thrive in the Changing Sales Landscape”. The following are some of the themes I discussed: • The Changing Sales Landscape Overall, the role of a sales professional …

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