Recent Posts

Opportunities in a Multi-Generational Workforce

The telephone makes for an interesting comparison point when looking at how members of different generations view technology. Think about it. Someone who entered the workforce in the 1970s used one, as did someone who joined the workforce yesterday. How they use it and the device itself, however, are radically different.

Talking to colleagues is still central to accomplishing tasks and driving business success. But, we use phones in a fundamentally different way today than we did 40 years ago. Members of a multi-generational workforce hold diverse views on how to use technology on any given day, and how important it is to them in choosing where to work.

When next you have the opportunity, ask an IT leader how they support different generations at work. It’s more complicated than it might seem, as each generation has their own technology preferences and habits.

Just think about adding work apps on a smart phone. While it’s no problem for millennials and members of Gen X and Z, Baby Boomers may feel differently. But, more than anything, having a workplace with members from diverse generations allows the opportunity for workers to learn from one another. One of the most compelling discussions we have as a team is how we are using technology differently.

Welcome Change

While change can be angst-inducing, it’s better to lean in and embrace it. This helps break down silos, gives us greater access, and allows us to think through how our customers and end-users are also thinking about technology at work.

Avoid Stereotypes

It’s important to not always accept stereotypes as the truth. Stereotypes suggest younger generations are technologically savvy, while older generations are not. Even if surveys find this notion true, as with every rule, there are exceptions. There are tangible differences within a single generation.

Rather than approaching colleagues from a particular generation with a preconceived perception, make it a point to learn their viewpoints on a specific topic, such as technology, and recognize their strengths and weaknesses. Today’s workers must be prepared to learn, teach and adapt in the modern workplace.

Tailor Your Communication Style

By understanding multi-generational viewpoints and skillsets, leaders can tailor their leadership to get the most out of a team and provide the technology that bests suits them. In fact, multi-generational companies are the most robust and successful in today’s economy. It’s not about simply giving in to the whims of the group (rolling out the beer keg every Friday) but listening to what drives them. It’s about building a trust and connection with everyone in the organization. By doing so, team members will feel empowered. When teams feel empowered, their work is often inspired.

Still wondering how enterprises can best serve the technology needs of their multi-generational workforce? Read my full post at No Jitter.

Recent Posts

The True Cost of Inefficient Communication

Inefficient Communication

Even highly productive people end up wasting some time while they’re at work. We’re talking about inefficient communication. This includes excessive email back-and-forth, using too many communication apps, and the lack of full collaboration due to inadequate communication tools. Several major research studies have profiled the largely preventable cost of inefficient communication, most notably the business intelligence firm SIS International Research. As a summary of …

Read More »

Unpacking Gen Z and the Modern Workforce

Unpacking the modern workforce

For many years, organizations have focused their attention on millennials, the largest generation in the workforce, at 35% of workers. But now a younger generation of workers, Gen Z, are driving changes in the modern workforce. For starters, they view technology differently than previous generations, including Gen X and Baby Boomers. And they see personal interactions and the workday differently. The …

Read More »

How to Be Less “Busy”—and More Productive

How to Be Less “Busy”—and More Productive

Week after week speeds by in a blur. Your life revolves around meetings. You can’t remember the last time you had half a day of 100% uninterrupted work time. Every day, workers put up with constant interruptions. Yet, most of us know we need sustained focus to create value. You might not know the exact numbers, but it takes 23 minutes to …

Read More »

Ready To See An Award-Winning Website?

website transformation

At the start of the year, PGi put a plan in motion to make its website simple and inviting like our flagship product, GlobalMeet. When I stepped into the CMO role, I quickly learned that we had a big task ahead of us. PGi is a business communications provider. We deliver communications tools to enable companies to connect and interact with …

Read More »

Have You Ever Had a “Smart Meeting”?

smart meeting

A smart meeting uses data and insights through AI and behavioral science to make itself more efficient—and, crucially, to save you time. Smart meetings are a cornerstone of AI-powered smart collaboration, and they’re quickly giving tech-savvy businesses a competitive edge. Here are three key distinguishing features of a smart meeting. 1. A Streamlined Virtual Experience “Uh… can you give me permission to …

Read More »
Powered By OneLink