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Tag Archives: IT

Distributed Agile Stand-Ups

Daily stand-up meetings should take 15 minutes. Ours used to take an hour. Like other distributed IT teams, mine struggled to practice agile without being together or knowing each other well. Then, magic started happening. Our stand-up meetings became 15 minutes. Once-disjointed PGi employees became cohesive teams, demoing working software every two weeks without fail. My teams didn’t even need …

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3 Reasons for IT to Embrace Modern Collaboration

IT is in a powerful position to provide mission-critical technologies across the enterprise. When it comes to communication and collaboration, organizations are often dealing with a myriad of complex options in addition to maintaining or deprecating legacy systems. In order to empower modern business collaboration, IT has to move beyond maintaining clunky legacy collaboration tools and instead embracing true, mobile-enabled, …

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PGi’s Web Conferencing Install Checklist Will Help You Choose the Right Tool for Your Needs

collaboration software

Choosing a web conferencing solution that perfectly suits your needs can be a daunting task. There are a number of important factors to consider, including how the solution will be integrated into your company. Quality web conferencing software brings you more than just cutting-edge features; a great web conferencing software provides you with the comfort of security and reassurance that you can …

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What Keeps IT Up at Night Part 2: Enemies at the Gates

We recently heard insights from IT experts about the dangers presented by vulnerabilities in their internal user base and processes, such as password weakness and the challenges of balancing flexible work and BYOD with creating secure systems. However, the other very real side of the security coin is external threats and data breaches. How do CTOs and CIOs protect against …

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What Keeps IT Up at Night Part 1: The Human Element

What’s keeping CIOs and CTOs up at night these days? We presented this question to a variety of IT leaders. While there were a scattering of other answers, the vast majority all revolved around the same concern: security. Whether it’s educating and equipping your internal users with the knowledge and tools to protect company data, protecting against external attacks and …

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2016 IT Budget Predictions – A Cloud on the Horizon

Let’s talk everyone’s favorite subject: budgets. In order to start getting a picture of what IT budgets might look like in the coming year, we polled a wide variety of IT leaders across various industries and verticals. What stood out in their responses wasn’t so much the differences as it was the similarities: the move to the cloud is still …

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6 Collaboration Trends Shaping the Future of IT

future of IT

Collaboration-centric strategies are now at the heart of modern IT departments, breaking down formerly rigidly defined siloes and creating responsive, communicative teams through methodologies like agile development. Instead of reacting slowly to change, IT now plans for it far in advance, remaining flexible enough to respond in real time rather than being purely reactive. Instead of waiting for lengthy analysis and approvals, …

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Recap: Gartner Symposium/ITxpo 2015

The theme of the Gartner Symposium ITxpo 2015, held last week in Orlando, FL, was Rise to the Challenge, and session topics ranged from strategies and tools to lead the next generation of IT to new approaches to create and maintain a digital organization and culture. A true highlight of the conference, however, was vice president and Gartner Fellow, David …

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6 Predictions on the Future of IT From PGi at Gartner Catalyst

The Future of IT

Collaboration has been a powerful force behind the evolution of IT. What was once a siloed, rigid organization, is now an interdependent, responsive team thanks to collaboration-centric strategies like agility and scrum processes. Instead of reacting slowly to change, IT now plans room for it far in advance and remains flexible enough to respond in real time. Instead of waiting for lengthy analysis and …

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Upcoming Webinar: Best Practices and User Adoption Strategies for UC

You’ve deployed your new UC&C solution, but how can you make sure that your employees are ready to use it and fully understand its benefits? Training is a great start, but with any deployment of a new solution, the key to ensuring successful user adoption is understanding and implementing best practices to maximize its function. In a recent study, 42% …

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Lead Your Customer-Centric Technology Agenda With Collaboration

Forresters Forum for Technology Leaders

This week’s Forrester’s Forum for Technology Leaders in Orlando covered hot topics like BI, security, agile development and infrastructure architecture, but the entire event centered around this key theme: how to lead a customer-obsessed technology agenda. Both enterprise and line-of-business strategies hinge on the customer today, which means every department, not just marketing and customer service, now needs customer data. It is up to the technology team …

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Raising the Bar on CIO Leadership With Frost & Sullivan

Raising the Bar on CIO Leadership

How will emerging technology trends impact future CIO leadership and the way we work? PGi recaps the biggest trends and lessons from Frost & Sullivan’s annual event for IT executives. Top Tweets From CoNEXTions 2015 Last week, PGi attended the 3rd Annual ConNEXTions 2015: A Frost & Sullivan Executive MindXchange in San Francisco. IT executives shared a wealth of information, insight …

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Is BYOD Killing Collaboration?

byod

BYOD is great for the user. It’s a story of user empowerment. It’s a story of increased user technical acumen, preference and choice. But BYOD can be a catastrophe for businesses, particularly the IT department which is already under siege from all sides. Their budgets are shifting, moving outside their department. CMOs are out-spending CTOs and CIOs on technology at …

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Managing Shadow IT

Shadow IT

Many business units today are purchasing their own technology without any assistance from IT. By the end of the decade, technology spending outside of IT, also known as “Shadow IT,” will become almost 90 percent of total technology spending, according to Gartner. Today’s employees expect the same level of usability and intuitive design from their office applications that they get …

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Evolve or Die Part 2: Teamwork and Collaboration Across Departments

In a previous post, I explained how today’s prospects are more educated and savvy than ever before. Which means sales professionals have to be better prepared to have more meaningful conversations that will help lead to a sale. Today, I’d like to share how teamwork and collaboration can also help sales reps survive and thrive in the changing landscape. Evolve …

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Buying Decision Checklist for Conferencing Solutions

technology for the mobile worker

Purchasing a business technology solution can be a daunting task. A bad decision on a critical piece of technology can cost the company huge profit losses. Typically, the IT leaders of an organization are responsible for researching and providing recommendations for new technology. Wouldn’t it be a relief if these professionals had a sort of “buying decision checklist” that could …

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BYOD or Bust Part 2: The Risks and Rewards for your IT Department

balance

Previously, I wrote about how the Bring Your Own Device (BYOD) movement can empower your sales teams with a level of technical familiarity, mobility and flexibility that can significantly speed up time to close. While the benefits of BYOD are clear for your organization’s employees, allowing your workforce to bring their own smartphones, laptops and tablets into your company’s network …

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Putting the Cloud to Work with the Cloud Service Brokerage Model

cloud computing

Cloud computing has been the go-to technology buzzword for some time now, and with good reason; in the third annual Future of Cloud Computing Survey, 75% of businesses surveyed are using the cloud in some capacity. The explosion of the cloud for businesses has taken the form of a variety of “as a Service” offerings, including Software as a Service …

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Whether in Business or Marriage, Building Relationships is All About Priorities

marriage priorities

For many of us, building relationships is one of the most rewarding aspects of our lives, and an ongoing learning process. When we’re young and think we have all the answers, our personal relationships provide plenty of stumbling blocks, often due to our own inability to compromise and put someone else’s priorities above our own. One of the keys to …

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Avoiding Renegade IT: The Changing Trends in IT Purchasing

power button

When IT purchasers and business leaders look to procure a new software solution for their business, the goals are simple: enabling employees to work better, faster, more efficiently and more cost-effectively. However, in recent years, the roles of both IT departments and business executives in IT purchasing have changed considerably. The Consumerization of IT and BYOD movements coupled with the …

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