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Tag Archives: user experience

Product Design: Once More, With Feeling

As a technology professional, it’s easy to get caught up in the, well, technology of it all: the features, infrastructure and integrations that bring your software, applications and services to life. But you can’t lose sight of the point of all of that technology: creating value for someone, someone with their own unique needs, desires and reactions. Even if you’re …

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Design from the Customer Up to Create Better User Experiences

user experiences

At PGi, we have a long history of technological innovation. For over 20 years, we’ve brought industry-leading network, audio and software innovations to a wide array of business and collaboration solutions. But one of the most exciting areas of innovation here at PGi is in our product designs. We’ve always strived to put the needs of our users first and …

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Battling Inertia: Why Your Users Aren’t Using the Tools You’re Giving Them

GlobalMeet

With cloud-based software and mobile solutions making deployments easier than ever, it seems that employees are constantly bombarded with new or changing software tools in the workplace. Between upgrades to tried-and-true systems like word processors, spreadsheets and email to new installations of modern tools like social company intranets and collaboration solutions, your users—in this case, your employees—are often faced with …

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Prioritize User Experience and Become Your Company’s IT Hero

confusing meeting tool

When considering the purchase of a new software solution for their company, IT departments and IT leaders have a lot of masters to serve. How secure is it? Does it integrate with existing systems and infrastructure? And of course, how much does it cost? During this balancing act, it can be easy to forget who’s going to be sitting in …

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